Welcome to Pavitra Sparsh, a brand by Aayur Sparsh. We are committed to making your shopping experience simple, convenient, and reliable. We carefully pack your Puja Kits and Puja Samagri so they reach you safely and securely.
Please find our shipping and delivery information below.
📦 1. Order Processing & Dispatch
Orders are generally processed within 1–2 working days after successful order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During major festivals, sale periods, or high-demand seasons, processing and dispatch may take slightly longer.
In case of an unexpected delay in dispatch, we will make reasonable efforts to inform you.
🚚 2. Shipping & Delivery
We use trusted courier and logistics partners to deliver your orders.
Standard Delivery: Generally 3–7 working days after dispatch.
Delivery time may vary depending on your location, courier availability, and other circumstances.
Deliveries to remote or difficult-to-service locations may require additional time.
Estimated delivery timelines are not guaranteed and may vary during festivals, holidays, or periods of high courier volume.
📍 3. Service Areas
We currently ship our products across major serviceable pin codes in India.
Before completing your purchase, please ensure that the shipping address and PIN code provided by you are accurate and complete.
If your location is not serviceable by our available courier partners, we may contact you regarding the order.
🔎 4. Order Tracking
Once your order has been dispatched, tracking information may be shared with you through SMS, email, or other available communication channels.
You can use the tracking information provided to check the status of your shipment through the applicable courier service.
Please allow some time for the tracking information to become active after dispatch.
💰 5. Shipping Charges
Free shipping is available on orders above ₹499, unless otherwise stated.
Orders below ₹499 may attract a nominal shipping charge.
Any applicable shipping charges will be displayed clearly at checkout before you complete your payment.
Shipping charges may change from time to time based on operational and logistics requirements.
📦 6. Packaging
At Pavitra Sparsh, we take reasonable care while packing your Puja Kits and Puja Samagri.
Products are packed securely to minimize the possibility of damage during transportation.
Because some Puja Samagri items are natural or traditionally prepared materials, minor variations in appearance, texture, or fragrance may occur and do not necessarily indicate a product defect.
⚠️ 7. Delivery Delays
While we make every reasonable effort to deliver your order within the estimated timeline, delays may occur due to circumstances beyond our control, including:
Heavy rainfall or extreme weather
Natural calamities
Courier service disruptions
Strikes or transportation issues
Public holidays
Festival-season delivery volumes
Incorrect or incomplete delivery information
Other unforeseen circumstances
We appreciate your patience in such situations.
🏠 8. Incorrect Address or Unsuccessful Delivery
Customers are responsible for providing a correct and complete delivery address, including:
Full name
House/flat number
Building or society name
Street/locality
City
State
PIN code
Valid mobile number
If an order is returned to us because of an incorrect address, incomplete information, repeated delivery failure, or customer unavailability, additional shipping charges may apply for re-dispatch, where applicable.
📞 9. Shipping Support
If you have questions regarding your order or delivery, please contact us:
Pavitra Sparsh
A brand by Aayur Sparsh
Email: pavitrabyaayursparsh@gmail.com
Contact: +91 84519 80577
Address:
Aayur Sparsh
Plot No. 15, Sector 19,
Kamothe, Navi Mumbai – 410209,
Maharashtra, India
We will make reasonable efforts to assist you with your delivery-related concerns.
10. Policy Updates
Pavitra Sparsh reserves the right to update or modify this Shipping & Delivery Policy from time to time.
Any changes will be published on this page along with the updated “Last Updated” date.